FEES POLICY

Date of Last Revision: March 19, 2020

We reserve the right, at our sole discretion, to change or modify portions of the Fee Policy at any time without further notice. You should periodically visit this page to review the current Fee Policy so You are aware of any revision to which You are bound. If we do this, we will post the changes to these Fee Policies on this page and will indicate at the top of this page the date these terms were last revised. We will also notify You, either through the Services (ezcheeze.com, EZcheeze app and or EZcheeze Sell app) user interface, in an email notification or through other reasonable means. Any such changes will become effective for existing users no earlier than ten (10) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes Your acceptance of the new Terms. If You do not agree to abide by these or any future Terms, do not use or access (or continue to use or access) ezcheeze.com, the Services. The ezcheeze.com, EZcheeze and EZcheeze Sell Platforms are defined in Terms of Service.

Buyer Fee Policy

Cheeze is defined at the amount earned when a buyer has shared codes and those codes have been used to purchase items on EZcheeze and the items purchased have not been returned or refunded and the transaction is deemed completed by EZcheeze. EZcheeze has the sole decision in determining if a transaction has met the proper revenue recognition for items purchased on EZcheeze. The cheeze you earned can be used to buy other items on EZcheeze or the cheeze can be transferred to your bank account after the supplier refund period has passed.

Transfer Balance

There are 2 types of transfers – Regular and Instant:

Regular ACH transfers take two business days and the fee is $0.0. per transfer.

Instant transfers arrive within minutes and cost 1.5% (minimum $0.50) of the amount transferred. For example, $30.00 transfer would cost $0.50.

Transfer failures

If your bank account cannot receive a transfer for any reason, your bank returns the funds to us. It can take up to five additional business days for your bank to return the transfer and inform us that it has failed. If this happens, you can contact support . To ensure that your bank account details are correct, you need to re-enter them if a transfer fails. After you re-enter your bank account details, Stripe attempts to perform the transfer again at the next scheduled transfer interval.

It’s important to make sure that the bank account information you provide is correct. If it is not (e.g., a typo in the account number), it is possible for transfers to be sent to another bank account holder. If you are certain that your banking details are correct, or have been in contact with your bank to resolve any issues that might have occurred at their end, you can contact support .

Transfer can fail for a number of reasons, but the ones listed below make up the majority of those that might occur. If you have not received a transfer from Stripe, nor have you been notified that it has failed after a suitable amount of time, please contact support .

Type of failure

Explanation

Suggested Solution

Account closed
(account_closed)

Your bank informed us that the account associated with your bank account details was closed.

Update your bank account details in the EZcheeze app with the latest information.

Account frozen
(account_frozen)

Your bank notified us that the funds in your account are currently frozen.

Contact your bank to resolve the issue. You can then retry the transfer from the EZcheeze app. Alternatively, update your bank account to one that is valid and working.

Bank account restricted
(bank_account_restricted)

Your bank has placed restrictions on your account that prevent payouts from being made. This can occur if you are using a savings or other non-standard bank account.

Contact your bank to resolve the issue. You can then retry the payout from the EZcheeze app. Alternatively, update your bank account to one that is valid and working.

Supplier and Individual Fees Policy

  1. Listing is free on the EZcheeze Sell APP for Individuals, so there are no upfront costs.
  2. In light of recent events through September 30, 2020, Individuals will not pay an EZcheeze Indidual selling fee but EZcheeze will deduct from the sale the 3.0%, (minimum fee $1.50) EZcheeze Sell APP transaction fee when the Individual makes a sale; The 3.0% fee is what EZcheeze pays the merchant processing company.
  3. Supplier sales made within the first 14 days of the free trial period will not be charged a monthly Supplier Fee. EZcheeze Sell will deduct 2.9% + 30¢ per transaction on the EZcheeze Sell APP.
  4. After the trial period has ended and the supplier makes a sale, EZcheeze Sell will charge the Supplier $19.95 per month for EZcheeze Sell’s Basic Supplier plan plus 2.9% +30¢ per Ezcheeze APP transaction.
  5. Suppliers with high sales volume and dollar volume and low refunds or returns are promoted by EZcheeze Sell’s ranking system.

Supplier Refund Administration Fee

If the Individual or Supplier refunds a Buyer for an order for which you have already received payment from EZcheeze and the Individual or Supplier’s Refund Policy timeline has closed, the refund transaction must be refunded directly from the Individual or Supplier to the Buyer.

For example, the Supplier has received $30.00 from EZcheeze after Supplier’s Refund Policy of 30 days from the date of delivery has closed for a shirt the Supplier sold on the EZcheeze Sell APP. The buyer has requested a refund from the Supplier and Supplier agrees. Neither EZcheeze nor EZcheeze Sell will process this transaction. The transaction must be handled between the buyer and the Individual or Supplier outside of the EZcheeze APP and EZcheeze Sell APP.

Payout failures

If your bank account cannot receive a payout for any reason, your bank returns the funds to us. It can take up to five additional business days for your bank to return the payout and inform us that it has failed. If this happens, you are notified if a Buyer in the EZcheeze APP or if an Individual or Supplier the EZcheeze Sell APP. To ensure that your bank account details are correct, you need to re-enter them if a payout fails. After you re-enter your bank account details, Stripe attempts to perform the payout again at the next scheduled payout interval.

It’s important to make sure that the bank account information you provide is correct. If it is not (e.g., a typo in the account number), it is possible for payouts to be sent to another bank account holder. If you are certain that your banking details are correct, or have been in contact with your bank to resolve any issues that might have occurred at their end, you can contact support .

Payouts can fail for a number of reasons, but the ones listed below make up the majority of those that might occur. If you have not received a payout from Stripe, nor have you been notified that it has failed after a suitable amount of time, please contact support .

Type of failure

Explanation

Suggested Solution

Account closed
(account_closed)

Your bank informed us that the account associated with your bank account details was closed.

Update your bank account details in the EZcheeze Sell app with the latest information.

Account frozen
(account_frozen)

Your bank notified us that the funds in your account are currently frozen.

Contact your bank to resolve the issue. You can then retry the payout from the EZcheeze Sell app Alternatively, update your bank account to one that is valid and working.

Bank account restricted
(bank_account_restricted)

Your bank has placed restrictions on your account that prevent payouts from being made. This can occur if you are using a savings or other non-standard bank account.

Contact your bank to resolve the issue. You can then retry the payout from the EZcheeze app. Alternatively, update your bank account to one that is valid and working.